Experience Acumen Enrolment Services
Prospect. Admit. Convert. Enrol.
Institutions need fast, efficient, and accurate lead to enrolment processes to provide the best student experience and increase enrolments.
Why Partner With Acumen?
Our Enrolment Services and Digital Marketing team support diversity in enrolments, accurately manage application volume challenges and ultimately increase conversion rates. Our service is modular which means that you can focus our support right where you need it.
How Acumen Help You Optimise your Enrolment Strategy
Have a backlog of leads or applications with extended processing time?
Need support to filter and qualify the most suitable candidates? Looking for help with selecting credible students for a CAS, I-20, IRCC, or GTE approval? Acumen’s localised, multilingual team can help call and email students, using criteria set by your institution to select the most suitable students for follow up.
PACE Enrolment Services combine human touch with technology to offer exceptional service, innovation, and lasting partnerships.
Cost Savings
Efficiency
Scalability
Quality
Expertise
Attracting The Right Students To Your Institution
Simplify and support the crucial steps for students, families, agents, and education organisations to optimise your recruitment funnel.
“ Incredibly helpful and insightful”
"The collaboration has been a great fit for Kingston as the PACE Enrolment Services team integrated seamlessly with our processes. The team conducted the pre-CAS interviews in a speedy manner which ensured we were able to efficiently proceed with issuing CAS numbers to those students who passed their interviews. The feedback from the interviews was incredibly helpful and insightful. The attentiveness of the cases dealt with and the analysis of the interviews provided."
"They handled every volume we assigned."
"The team was very productive and organized, completing the assigned work in a timely and accurate manner. Communication through email, video calls, and Teams chats was easy and smooth. The assessment officers adjusted to and followed our processes correctly, handling every volume we assigned to them."
“We hit record breaking numbers.”
PACE Enrolment Services has been instrumental in assisting and managing the high volume of interviews for January intake. Through the combined efforts of the team at Acumen, we were able to hit record breaking numbers for January intake."
"The Acumen team worked incredibly hard and always maintained a professional approach."
"Given that we only had a short time to get this process up and running, I thought this was a huge success for the first CAS issuance cycle. The Acumen team worked incredibly hard and always maintained a professional approach. They communicated with the York team regularly and were always willing to go the extra mile to support our process and our prospective students. Their professionalism and reputation for delivering a credible service have supported our recruitment and compliance objectives, aiming to reduce the number of potentially non-genuine students studying at the University."
"Acumen reduced our turnaround time by 1 week."
"The Acumen PACE service has been a good experience. Their efficiency allowed us to reduce our enrolment process by one week, significantly enhancing our enrolment time. "
"Really pleased with our results so far!"
"We have been really pleased with the results since working with the PACE team. They have been really engaged through all steps in the onboarding processes and beyond. They work extremely well with our operational team, and have picked up our processes and systems really quickly."
"We appreciate the ability to upscale the team with our workload volumes."
"Overall we are pleased with the application processing undertaken by the Acumen team. Appreciate the responsiveness of the team to changes in our processes and the ability to upscale the team with our workload volumes."
"Significantly reduced offer turnaround time.”
"The Acumen PACE Enrolment Services significantly reduced offer turnaround time, especially for key programmes with large volumes of applications. The team's efficiency and regular, meaningful engagement with colleagues have made a very significant contribution."
Improved Accuracy, Speed, and Volume Management
Enhance your student experience and ROI with our comprehensive services tailored to meet your enrolment needs.
Digital Branding and Lead Generation
- Tailor-made digital strategies to target and engage prospects.
- Enhance brand reach, ROI, and enrolment numbers.
- Services include audience design, multi-platform planning, and campaign dashboards.
Enquiry Management and Conversion
- Proactive lead engagement using an omnichannel approach.
- Local expertise to connect with students and decision-makers.
- Fast lead-to-application conversion to boost enrollment rates.
Application Screening
- Optimise admissions staff time by removing low-value activities.
- Document check, validation, and incomplete document chase.
- Fast-track complete applications for assessment.
Application Processing and Assessment
- Trained staff assess applications against university requirements.
- Prioritise and segment applications for efficient processing.
- Maintain high-quality standards and turnaround times.
Credibility Interviews
- Assessments and interviews to ensure genuine applications.
- Comprehensive document verification and financial checks.
- Structured interview process to evaluate applicant intent and credibility.
Offer Conversion
- Identify and convert high-propensity offer holders.
- Personalised communication and timely follow-ups.
- Use of automated reminders and interactive events to boost conversion rates.
Latest PACE Enrolment Services Insights and Case Studies
Switching To Digital: International Student Lead Generation & Engagement During Covid-19
